Effective Date: [2024]

At Happy Greens, we are committed to protecting your privacy and ensuring that your personal data is treated with the utmost care. This Privacy Policy outlines the types of information we may collect, how we use it, and the measures we take to protect your information when you visit or use our website happygreensonline.com and related services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Collection of Personal Information

At Happy Greens, we collect information when you interact with our website, register for services, make purchases, or contact us for support. The personal information we collect may include, but is not limited to:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Account details for ordering products/services, including username, password, and payment details.
• Technical Data: Device information (IP address, browser type, operating system) and usage data (time spent on the website, pages visited, etc.).
• Other Information: Any additional information you voluntarily provide us, including feedback or inquiries.

We collect this data to provide you with a better, personalized experience on our website and to offer services tailored to your needs.

2. Use of Personal Information

We may use the information collected for the following purposes:

• Service Delivery: To process orders and provide you with the requested products/services.
• Account Management: To manage your account, including customer support, order processing, and payment collection.
• Personalization: To tailor our website and services to your preferences and interests.
• Communication: To send you account-related information, updates, or promotional content, where you have consented to receive such information.
• Legal Compliance: To comply with legal and regulatory obligations.

3. Security of Your Data

We take the security of your personal information seriously and use reasonable technical and organizational measures to protect it. However, please note that no method of transmission over the Internet is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

4. Disclosure of Personal Information

Happy Greens respects the confidentiality of your personal information and does not share it with third parties, except in the following cases:

• Service Providers: We may share your data with trusted third-party service providers who assist in delivering our products/services, such as payment processors, customer support providers, and website hosting services.
• Legal Compliance: We may disclose your information when required to do so by law, in response to legal requests, or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties.

5. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device and help us remember your preferences, understand website usage, and personalize your visit.

By continuing to use our website, you consent to the use of cookies. You can modify your browser settings to disable cookies, but doing so may affect your experience on the website.

6. Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. Once you leave our website, you should review the privacy policy of the site you are visiting.

7. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You may also withdraw your consent for us to process your data, subject to applicable laws.

To exercise your rights, you can contact us directly at happygreenspy@gmail.com.

If you are subscribed to our marketing communications, you may opt out by following the unsubscribe instructions in our emails.

8. Retention of Personal Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

Happy Greens reserves the right to update this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: happygreenspy@gmail.com
Phone: +91 81484 87740
Address: No. 89, Point Care street, Nellithoppe, Puducherry – 605005.

11. Grievance Redressal

If you have any complaints or concerns regarding the handling of your personal information, you may reach out to our Grievance Officer at the contact details mentioned above.